使用條款
Website General T&C
香港工會聯合會（FTU）網站條款及細則
1.接受條款
當你註冊、登入、或使用本網站、APP及工聯會各項服務（含會員平台、課程、福利、活動、醫療預約等），即表示你同意遵守本條款及細則，以及相關私隱政策。請細閱全部內容，如不同意本條款，你必須立即停止使用本網站與服務。
2.用戶資格及帳號管理
•用戶必須年滿18歲。如未滿18歲，需獲監護人同意使用及註冊帳號。
•用戶必須提供真實、準確及最新的註冊及聯絡資料。
•用戶必須保證所註冊的帳號及密碼是個人及非商業帳號。
•工聯會保留審核、暫停、取消任何帳號的權利，並可因安全或合規需要作出帳號管理，包括但不限於長期非活躍、違規、資料不實等. •用戶必須提供真實、準確及最新的註冊及聯絡資料。
•用戶必須保證所註冊的帳號及密碼是個人及非商業帳號。
3.服務範圍
•網站、APP及各平台功能涵蓋會員管理、繳費、培訓課程、醫療預約、福利兌換、活動報名等。
•工聯會或授權合作夥伴有權隨時調整、暫停、終止服務內容，無須事先通知。
•工聯會或授權合作夥伴有權隨時調整、暫停、終止服務內容，無須事先通知。
4.用戶責任
•用戶需妥善保管帳號密碼，不得外借、轉讓、出售、交換予第三方.
•用戶所提交、刊登、交流的所有資料需合法且無侵害第三方權利，否則須自行承擔法律責任。
•不可於平台進行任何非法、欺詐、騷擾、誹謗、散播敏感或不適當訊息之行為。
•如發現帳號被盜用或安全問題，應立即通知工聯會。
•用戶所提交、刊登、交流的所有資料需合法且無侵害第三方權利，否則須自行承擔法律責任。
•不可於平台進行任何非法、欺詐、騷擾、誹謗、散播敏感或不適當訊息之行為。
•如發現帳號被盜用或安全問題，應立即通知工聯會。
5.會員權益及積分
•會員帳號及積分只限本人使用，不可轉讓或出售，但可按平台允许與家屬或指定對象分享積分（如適用）
•積分、優惠及福利不得兌換現金，過期或取消帳號即自動失效。
•工聯會有權決定、修改、終止任何積分、獎賞或專屬優惠之細則及有效期。
•積分、優惠及福利不得兌換現金，過期或取消帳號即自動失效。
•工聯會有權決定、修改、終止任何積分、獎賞或專屬優惠之細則及有效期。
6.交易及付款
•任何網上交易、課程報名、訂購均以用戶下單時系統之最新價格為準.
•部分付款需透過第三方支付平台進行，使用者須同意第三方支付條款。
•已提交之訂單在未獲接納前可申請取消，成功交易如有退款、退換需求，須依專案政策申請。
•部分付款需透過第三方支付平台進行，使用者須同意第三方支付條款。
•已提交之訂單在未獲接納前可申請取消，成功交易如有退款、退換需求，須依專案政策申請。
7.退換及退款
•除指定福利、活動、課程外，所有商品或服務如無特別說明，一律不設退換或退款。
•退換申請需於指定期內提出，物品必須保持未使用原狀，並依指示處理。
•退換申請需於指定期內提出，物品必須保持未使用原狀，並依指示處理。
8.知識產權
•所有平台內容、介面、商標、LOGO、資料、圖片均屬工聯會及授權單位所有.
•未經授權，不得作任何形式複製、修改、分發或用於商業用途。
•用戶上載內容須符合法規，並授予工聯會於平台刊載或宣傳之非獨家使用權。
•未經授權，不得作任何形式複製、修改、分發或用於商業用途。
•用戶上載內容須符合法規，並授予工聯會於平台刊載或宣傳之非獨家使用權。
9.連結第三方網站
•本網站或APP可能包含外部連結，該等第三方的內容、政策與工聯會無關。
•用戶須自行審慎查閱第三方條款及細則，工聯會概不承擔因連結內容所引致任何損失或法律責任.
•用戶須自行審慎查閱第三方條款及細則，工聯會概不承擔因連結內容所引致任何損失或法律責任.
10.服務及內容修訂
•工聯會有權隨時修改、更新本條款及細則，修訂後之條款於公告日起即時生效。
•用戶繼續使用本網站及服務，即表示同意最新版本之條款。
•用戶繼續使用本網站及服務，即表示同意最新版本之條款。
11.免責聲明及法律責任
•工聯會對網站、APP運作之持續性、完整性、安全性不作任何明示或暗示保證.
•用戶須自負使用過程中產生之任何風險、損失，包括但不限於資料遺失、訂單錯誤、獎賞或積分失效。
•工聯會概不負責任何因第三方平台故障、技術問題或不可抗力事件造成的損害。
•用戶須自負使用過程中產生之任何風險、損失，包括但不限於資料遺失、訂單錯誤、獎賞或積分失效。
•工聯會概不負責任何因第三方平台故障、技術問題或不可抗力事件造成的損害。
12.管轄法律及爭議解決
•本條款及細則受香港特別行政區法律管轄。
•任何爭議將提交香港特別行政區法院處理。
•任何爭議將提交香港特別行政區法院處理。
13.聯絡方式
如對本條款及細則有任何查詢、建議或申訴，請電郵：info@ftu.org.hk 或致電 3652 5700 聯絡工聯會。
This English version of the Terms and Conditions is provided for convenience only and is a translation of the original Chinese version. In the event of any inconsistency or discrepancy between the English and Chinese versions, the Chinese version shall prevail and take precedence.
This English version of the Terms and Conditions is provided for convenience only and is a translation of the original Chinese version. In the event of any inconsistency or discrepancy between the English and Chinese versions, the Chinese version shall prevail and take precedence.
Hong Kong Federation of Trade Unions (FTU) Website Terms & Conditions
1. Acceptance of Terms
By registering, logging in, or using this website, app, and any FTU services (including but not limited to member platform, courses, benefits, activities, medical appointments, etc.), you acknowledge and agree to be bound by these Terms & Conditions as well as the Privacy Policy. Please read all terms carefully. If you do not agree to any part of these terms, you must immediately discontinue use of this website and all related services.
2. User Eligibility and Account Management
• Users must be at least 18 years old. For users under 18, parental or guardian consent is required for account registration and usage.
• Users are responsible for providing true, accurate, and up-to-date registration and contact information.
• FTU reserves the right to review, suspend, or terminate any account at its discretion, and may undertake account management actions for reasons of security or compliance, including but not limited to long-term inactivity, violations, or false information.
• Users are responsible for providing true, accurate, and up-to-date registration and contact information.
• FTU reserves the right to review, suspend, or terminate any account at its discretion, and may undertake account management actions for reasons of security or compliance, including but not limited to long-term inactivity, violations, or false information.
3. Scope of Services
• The website, app, and associated platforms provide services such as member management, payment, training courses, medical appointments, benefits redemption, and event registration.
• FTU and its authorized partners reserve the right to adjust, suspend, or terminate any service content at any time without prior notice.
• FTU and its authorized partners reserve the right to adjust, suspend, or terminate any service content at any time without prior notice.
4. User Responsibilities
• Users must properly safeguard account credentials and must not loan, transfer, sell, or exchange accounts to third parties.
• All information submitted, published, or communicated by users must be lawful and must not infringe upon third-party rights; users bear full legal responsibility for any violations.
• Users are strictly prohibited from engaging in any illegal, fraudulent, harassing, defamatory, or the dissemination of sensitive or inappropriate content on the platforms.
• If users suspect security breaches or account misuse, FTU must be notified immediately.
• All information submitted, published, or communicated by users must be lawful and must not infringe upon third-party rights; users bear full legal responsibility for any violations.
• Users are strictly prohibited from engaging in any illegal, fraudulent, harassing, defamatory, or the dissemination of sensitive or inappropriate content on the platforms.
• If users suspect security breaches or account misuse, FTU must be notified immediately.
5. Member Rights and Points
• Member accounts and points are for individual use only and may not be transferred or sold, but may be shared with family or designated recipients where permitted by the platform.
• Points, privileges, and benefits are not convertible to cash, and will expire or terminate upon account cancellation.
• FTU reserves the right to determine, modify, or terminate any points, rewards, or exclusive offers, including their rules and expiry dates.
• Points, privileges, and benefits are not convertible to cash, and will expire or terminate upon account cancellation.
• FTU reserves the right to determine, modify, or terminate any points, rewards, or exclusive offers, including their rules and expiry dates.
6. Transactions and Payments
• All online transactions, course registrations, and purchases are subject to the latest prices as displayed at the time of order.
• Certain payments must be processed via third-party payment platforms, and users agree to abide by the respective terms of these providers.
• Orders not yet accepted may be canceled upon request. For completed transactions, requests for refund or exchange must follow the relevant policies.
• Certain payments must be processed via third-party payment platforms, and users agree to abide by the respective terms of these providers.
• Orders not yet accepted may be canceled upon request. For completed transactions, requests for refund or exchange must follow the relevant policies.
7. Returns and Refunds
• Unless specifically stated, all goods or services (except designated benefits, activities, or courses) are non-returnable and non-refundable.
• Refund or exchange requests must be made within the specified period, and items must remain unused and in original condition as instructed.
• Refund or exchange requests must be made within the specified period, and items must remain unused and in original condition as instructed.
8. Intellectual Property
• All content, interfaces, trademarks, logos, data, and images on the platform are owned by FTU or its authorized entities.
• Unauthorized copying, modification, distribution, or commercial use is strictly prohibited.
• Content uploaded by users must comply with legal requirements, and users grant FTU a non-exclusive right to publish or promote such content on the platform.
• Unauthorized copying, modification, distribution, or commercial use is strictly prohibited.
• Content uploaded by users must comply with legal requirements, and users grant FTU a non-exclusive right to publish or promote such content on the platform.
9. Links to Third-Party Websites
• This website or app may include links to external third-party sites, the content and policies of which are not controlled by FTU.
• Users must exercise independent judgment when reviewing third-party terms; FTU disclaims all liability for losses or legal claims arising from the use of such links or content.
• Users must exercise independent judgment when reviewing third-party terms; FTU disclaims all liability for losses or legal claims arising from the use of such links or content.
10. Amendments to Service and Content
• FTU reserves the right to amend or update these Terms & Conditions at any time. Revised terms take effect immediately upon announcement.
• Continued use of this website and services constitutes agreement to the latest version of the Terms.
• Continued use of this website and services constitutes agreement to the latest version of the Terms.
11. Disclaimer and Limitation of Liability
• FTU makes no express or implied guarantee regarding the continuity, completeness, or security of the website or app operation.
• Users assume all risks and losses arising during usage, including, but not limited to, data loss, order errors, reward or points forfeiture.
• FTU shall not be liable for any damages arising from third-party platform failures, technical issues, or force majeure events.
• Users assume all risks and losses arising during usage, including, but not limited to, data loss, order errors, reward or points forfeiture.
• FTU shall not be liable for any damages arising from third-party platform failures, technical issues, or force majeure events.
12. Governing Law and Dispute Resolution
• These Terms & Conditions are governed by the laws of the Hong Kong Special Administrative Region.
• Any disputes arising shall be submitted to the courts of the Hong Kong Special Administrative Region.
• Any disputes arising shall be submitted to the courts of the Hong Kong Special Administrative Region.
13. Contact Information
For enquiries, feedback, or complaints regarding these Terms & Conditions, please email: info@ftu.org.hk or dial 3652 5700.